THE INFLUENCE OF ORGANIZATIONAL COMMITMENT AND ORGANIZATIONAL CULTURE ON JOB SATISFACTION (A CASE STUDY AT PT. BANK SUMUT)

Abstract

This study aims to analyze the effect of organizational commitment and organizational culture on job satisfaction of PT. Bank Sumut employees. The interesting phenomenon to study is the relatively high turnover rate and job satisfaction survey results showing a decline in several assessment aspects. This study uses a quantitative method with a survey approach to 150 respondents of PT. Bank Sumut employees selected by purposive sampling. The research instrument used a structured questionnaire with a 5-point Likert scale. Data analysis techniques using multiple linear regression analysis with SPSS 26. The results showed that organizational commitment has a positive and significant effect on job satisfaction (β = 0.421, p < 0.05), organizational culture has a positive and significant effect on job satisfaction (β = 0.386, p < 0.05). Simultaneously, organizational commitment and organizational culture have a significant effect on job satisfaction with R² value = 0.673 or 67.3%. This study recommends the need to strengthen organizational commitment through clear career development programs and improve organizational culture that supports collaboration and innovation.