THE EFFECT OF WORK LIFE BALANCE AND WORK LOAD ON JOB SATISFACTION IN THE OFFICE OF THE PEOPLE'S WELFARE BUREAU OF THE REGIONAL SECRETARIAT OF NORTH SUMATERA PROVINCE

Abstract

This study aims to analyze the effect of work life balance and workload on job satisfaction of employees at the Office of the Bureau of People's Welfare, Regional Secretariat of North Sumatra Province. The research method used is quantitative with a survey approach. The research population is all employees in the Bureau of People's Welfare totaling 85 people, with a sample of 72 respondents selected using proportionate stratified random sampling technique. Data collection techniques used questionnaires with a Likert scale of 1-5. Data analysis used multiple linear regression analysis with SPSS 25.0. The results showed that work life balance has a positive and significant effect on job satisfaction (β = 0.542, p < 0.05), while workload has a negative and significant effect on job satisfaction (β = -0.378, p < 0.05). Simultaneously, work life balance and workload have a significant effect on job satisfaction with R² = 0.647 or 64.7%. The results of this study provide implications that management needs to improve work life balance and manage workload well to increase employee job satisfaction.